North America
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MSA is the global leader in the development, manufacture and supply of sophisticated products that protect people's health and safety.
HOME | REPAIR INFORMATION - THERMAL IMAGING CAMERAS AND ACCESSORIES
| Repair Policy MSA will continue to service thermal imaging cameras after the end of the product life cycle for no less than 5 years. Requests for estimate of repair will be subject to a $100 minimum service charge, if you decide not to proceed with repair or replacement. All used items being returned must be cleaned, sanitized, or decontaminated as necessary to minimize the possibility of MSA employee exposure to health hazards in handling such material. All applicable laws and regulations apply. Service Warranty After repair, your unit is calibrated to original factory specifications and is warranted against defects and workmanship of items repaired for 90 days. Disposable items such as fuses, lamps, non-rechargeable batteries, etc., are not warranted. Contact Information To check on your repair status contact one of our Service Coordinators:
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